When Zapier isn't enough, webhooks handle anything.
Direct event delivery to your endpoint. HMAC-SHA256 signed. Full payload, not abbreviated. 3x retry with exponential backoff. Custom CRMs, real-time scoring, internal tools.
95% of integrations are covered by Zapier. The other 5% are custom.
Internal tools, legacy CRMs, proprietary platforms, real-time scoring systems. For these, you need direct webhook events with full payload control.
Direct event delivery. You own the receiver.
You register a URL on your servers. SLAtech sends signed POST requests to that URL when chosen events occur. Your endpoint processes the event in your custom flow. No middleman, no per-action fees, no Zapier dependency. Full event payload, not abbreviated for any third-party consumer.
- HMAC-SHA256 signature verification — you can trust the request is from SLAtech.
- Full event payload — not abbreviated, every field of the conversation/lead/event.
- Event filtering — subscribe to specific events, not all.
- Reliable delivery — 3x retry with exponential backoff, dead-letter queue for permanent failures.
10 minutes from registration to first event.
- In SLAtech admin, register a webhook URL for your endpoint.
- Pick which events trigger it (conversation_started, lead_captured, knowledge_gap, etc.).
- SLAtech sends signed POST requests to your URL with full event payload.
- Your endpoint processes the event in your custom flow.
- Failed deliveries auto-retry 3 times with exponential backoff.
All webhook requests are signed with HMAC-SHA256 using a shared secret you configure. The signature is in the X-SLAtech-Signature header. Verify on your endpoint to ensure authenticity. Replay attacks are prevented via timestamp validation.
All 9 SLAtech products. Same event schema.
Webhook events use the same JSON schema regardless of which SLAtech product fires them. A conversation_started event from SLAtech Medical has the same shape as one from SLAtech Business. Build one receiver, handle every product.
- Custom CRM: Legacy systems Zapier doesn't support
- Real-time lead scoring: Your ML model decides priority per event
- Internal tool sync: Operations dashboards consume events directly
- Compliance logging: Regulated industries archive every event
Free at every SLAtech tier.
Webhooks are included in every SLAtech subscription. No per-event fees, no payload size limits within reason (4MB max per event). Your monthly query limit is unaffected — webhooks fire after queries complete.
Other ways to extend SLAtech.
Ready to wire SLAtech into your custom stack?
If your team has engineers and Zapier doesn't fit, webhooks are the answer.