Integration · Telegram

Run your SLAtech Business inside Telegram, where your customers already chat.

If your customers prefer Telegram over your website (Israeli, Russian-speaking, and tech-savvy markets often do) — give them a SLAtech Business they can message directly. Same AI engine, same knowledge, native Telegram experience.

The problem

Your customers don't always open your website.

Israeli sales teams use Telegram for client conversations, not email. Russian-speaking communities default to Telegram over WhatsApp. Tech-savvy customers hate filling forms and prefer messaging. If your business depends on these audiences and your only general is a website widget, you're invisible to most of your potential customers.

The fix isn't to abandon your website. It's to meet customers where they already are. A SLAtech Telegram bot answers in Telegram with the same intelligence as on your website. Same knowledge. Same languages. Same lead capture. Different channel.

The integration

One bot configuration. Two channels.

You set up a Telegram bot with @BotFather (Telegram's official bot creation tool — free, takes 2 minutes). You paste the bot token into your SLAtech admin. SLAtech connects to your Telegram bot and starts serving your AI to anyone who messages it. Your customers find your bot via QR code, link in your bio, or direct invitation.

  1. Native Telegram experience — Customers chat in Telegram's interface. Buttons, inline keyboards, typing indicators all work. No «open this link» friction.
  2. Same knowledge as website — The bot uses the same indexed content as your website widget. If you update your services page, both channels know it instantly.
  3. Multi-language detection — Bot detects customer's Telegram language preference and responds in matching language (Hebrew, Russian, English, Arabic).
  4. Lead capture to your dashboard — Conversations log to the same SLAtech dashboard as your website chats. One inbox, two channels.
Implementation

5 minutes from zero to live Telegram bot.

  1. Open Telegram, message @BotFather, type /newbot. Pick a name and username. BotFather gives you a token.
  2. Sign in to your SLAtech admin. Go to Sites → your site → Integrations → Telegram.
  3. Paste the bot token. Click Connect.
  4. Wait 30 seconds. Your bot is live. Test by messaging it yourself in Telegram.
  5. Share the bot's username. Add it to your website footer, email signature, business card, QR codes.

Bot token is encrypted in storage. SLAtech never sees the raw token after the initial save — it's stored using EU-based encryption infrastructure.

Compatibility

All 9 products support Telegram.

Telegram is a universal channel. The integration works the same way for SLAtech Business, SLAtech Medical, SLAtech Education, SLAtech Hospitality, SLAtech Sales, SLAtech Legal, and all upcoming products. Your industry-specific intelligence comes through Telegram natively.

  • SLAtech Business: Customers ask questions in Telegram instead of website
  • SLAtech Medical: Patients book appointments via Telegram bot
  • SLAtech Education: Students get tutoring help in Telegram chats
  • SLAtech Hospitality: QR code on hotel desk → Telegram bot for concierge
  • SLAtech Sales: Sales reps share bot link with prospects
  • SLAtech Legal: Qualified inquiry intake before consultation
Cost

Telegram doesn't add to your bill.

Adding Telegram doesn't change your SLAtech tier. Your monthly query limit (set by tier) covers all channels combined — website widget + Telegram + QR + share link. A Growth tier with 3,000 queries can use those queries 100% on Telegram, 100% on website, or any split between them. Telegram-specific costs (their API, BotFather) are free for normal use.

Ready to add Telegram to your SLAtech Business?

Pick your SLAtech product first (the quiz takes 30 seconds), then add Telegram during setup.